Your Emergency Department Visit

Your ED Experience: What you can expect

Scottsdale Emergency Associates understands that fears of the unknown can contribute to a patient’s anxiety in a moment of crisis. Knowing what you can expect from us and your visit before you arrive can offer confidence that you are right where you need to be.

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The Emergency Department Team

Your physician relies on a team of individuals to make your visit thorough, efficient and comfortable. During your visit you may encounter some or all of the following team members:

SEA Physicians: Our residency-trained, Board-certified emergency physicians.

Resident Physicians:  Physicians obtaining specialized training and education through practice in the emergency department. Residents working in the Scottsdale Healthcare Emergency Department work under the supervision of SEA’s board-certified emergency physicians.

Physician Assistant or Nurse Practitioner: Highly trained, licensed medical provider working under the supervision of the emergency physician.

Nursing Staff: Nurses that specialize in the care for acute health issues and trauma.

Emergency Technician: staff member specially trained in emergency care, often certified as EMTs.

Other Technicians: technicians trained for specific tasks; phlebotomist (specializes in drawing blood), imaging technician (trained to administer x-rays and other radiological tests), respiratory therapists (administer respiratory treatments).

Scribe: staff that documents the chart for your visit, detailing the treatment performed by the physician or physician assistant/nurse practitioner.

Registration clerk: staff member that gathers patient demographic information.

Social Worker: clinical consultant on cases requiring crisis intervention.

Volunteer: a friendly face that can grab you a warm blanket and answer any non-medical questions you might have.

Translator: assists in communication for non-English speaking patients.

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Visit overview

The majority of emergency department visits follow the following course (critically ill patients may initially bypass steps to receive expedited care):

  • Triage
  • Bed Placement
  • Registration
  • Nursing Evaluation
  • Physician Evaluation
  • Testing
  • Diagnosis and Treatment
  • Discharge Home (if stable) or Admission to Hospital (for further care)